Say Goodbye to Compression Garments after Dr. Cheng’s Lymphedema Microsurgery
Dear all staff in Chang Gung Memorial Hospital.
We are from Egypt. We write these words to you to express our feeling and our experience with you in Taiwan. Our story starts 7 or 8 years ago. When my wife suffered from lymphedema. We went to many doctors in Egypt and the Emirates without any benefit. Till we met this great professor. CHENG. And he explained for us the microsurgery he will do. We felt very comfortable after we talked with him. Really, he is very professional and experienced professor. Then we decided to come to Taiwan. From the first day, we reached here. We felt that we are with our Family. All people here is very kind and friendly. Love and Sympathy of the people are everywhere. We are very thankful and grateful to all staff we met in the hospital. Everyone wants to help with happiness and love. This feeling made us very comfortable. The hospital is very organized. I appreciate it very much. The nursing service also is outstanding. Really, we are very grateful and thankful to all people here. Our stay in Taiwan will be a nice memory. Not forgettable. Millions of thanks of every one.
From Reda Elghanam and Aza Abou Elhassan.
4th January 2020
I would like to extend a big thank you to Dr. Cheng and his wonderful team at the Chang Gung Memorial Hospital. Their attention to details to ensure my surgery was a success was second to none. I had never seen anything like this before. I am lost for words. Dr. Cheng, thank you for giving me my life back. I will be indebted to you for the rest of my life. You’re a lifesaver!
I am writing to express my gratitude for the excellent care and treatment that I received from the Chang Gung Medical Team, especially from the successful lymphedema operation by Dr. Ming-Huei Cheng. Dr. Cheng gave attentive consideration on my personal situation, and thoroughly explained the treatment options and procedures before I underwent surgery. His caring attitude and professionalism has helped me recover very quickly.
I would also like to thank Dr. Cheng’s wonderful medical staff – Ms. Yu Chia (the care giver), Ms. Mei-Sui, Ms. Ya-Ting, and Ms. Li-Ju Chen (nurse practitioners). They gave me the best care in my medical journey, from the initial consultation and travel arrangements, to hospitalization and post operation rehabilitation between Hong Kong and Taiwan. Their personal attention, concern, kindness, and compassion made me feel safe, cared for, and at home.
Thanks Dr. Cheng and your team for helping me get back on track with life!
I am writing to thank Ms. Shu-Yi Chang, Ms. Bai, and Ms. Liao at the International Medical Center, for giving us so much help and effort in arranging my daughter Ann’s hospitalization at Chang Gung Memorial Hospital.
I would also like to express my special appreciation to Dr. Ming-Huei Cheng, Ms. Chia-Yu Lin (case manager), and their medical team for their detailed explanations and excellent care during the clinic, surgery, and ward. I apologize that I could not remember the physician’s name who was in charge of the ward. Please give him my gratitude and blessings, as he was outstanding, attentive, and supportive for Ann’s treatments. (The physician mentioned above was Dr. Ren-Wen Huang.)
The entire team of medical professionals were very well trained and friendly in the ICU and the general ward. No matter how busy or exhausted they were, they always came to check on the patients whenever needed.
I cannot give enough thanks to the medical staff for their professionalism and care at Chang Gung Memorial Hospital. Their outstanding medical services impressed me tremendously. Thank you so much and I wish you all the very best!
I’ve just returned to Hong Kong and would like to immediately express my heart-felted appreciation to the wonderful medical staff at CGMH, Linkou – You are awesome!
I was lucky to have Ms. Bai, the case manager at the International Medical Care Center. She patiently and explicitly answered all my questions and concerns before my admittance to the hospital. Ms. Bai and her colleagues took care of me in every aspect when I arrived in Taiwan. They guided and accompanied me for the clinic visit, medical examinations, and made several visits during my hospitalization. They made me felt so welcome and at home in a new and different environment.
I would like to especially thank Dr. Ming-Huei Cheng for treating my illness. Not only is he an outstanding and reputable surgeon, but he is also so kind, friendly, and considerate. I felt very comfortable and safe by his treatment because of his professionalism, confidence, caring attitude, and encouragement. He gives patients and their family full explanations of treatment and care in detail prior to undergoing procedures; he routinely checks on patients and their wounds by himself in every ward round after surgery; he explains the prognosis and excitedly shares the joy of the patient’s progress with the patient and family.
The medial team under Dr. Cheng’s lead is also the best. Ms. Chia-Yu Lin and Ms. Mei-Shui Cheng frequently visit patients, answer all kinds of questions, and offer the best services and assistance all the time. Ms. Lin carefully explains home health care to the patients before they are discharged from the hospital. She makes sure patients can look after themselves at home. It’s no wonder that it’s said in the hospital that Dr. Cheng and his team treat their patients like their own children!
The medical staff at ICU is wonderful too. They work so hard and always do their due diligence. They will do anything for the patients, to ensure the best quality of care. To give an example from my personal experience, one day Shao-Wei, one of the ICU staffs, was checking on patients in the ward and noticed the room temperature seemed lower than normal. Once confirming with patient that the room temperature was uncomfortable, she immediately reported to the appropriate staff, and the temperature was adjusted in no time to ensure the patient was served in the best conditions. They simply care!!!!
Words cannot express all the great work done by the medical professionals at Linkou Chang Gung Memorial Hospital. Thank you again for your great services!
It is my honor to write to you regarding the great job done by your medical staff.
I recently accompanied my mother, who was about to undergo a procedure at your hospital. As expected, the procedures were performed successfully and the outcomes were satisfactory. Dr. Cheng is such a role model in the medical field that he earns our respect not only for his medical excellence and professionalism, but also for his personality and caring attitude. We are so impressed and feel blessed by the attention and kindness shown by his medical and administrative staff.
We also learned from this trip that CGMH is one of the most renowned medical institutions with leading-edge technology and innovation in the world. Your medical staff, who offer such high-quality healthcare, is one of the most important factors that contribute to the success of your hospital. People in China have very little knowledge about Taiwan’s healthcare system, not to mention they do not know much about the outstanding lymphedema treatment center at CGMH. There is a huge demand for lymphedema treatment in China. Should the insurance system in China be applicable to the healthcare system in Taiwan, more patients would come from China and benefit from the outstanding medical techniques and treatments here.
Congratulations again on CGMH’s contributions to health care services and humanity. I wish CGMH more success in the future.
I am writing to give my highest praise for the extraordinary care and treatment that the staff at Lymphedema Surgery Center provided for my mother during her recent admission to the hospital. We are so impressed by the positive attitudes and genuine concern they have given to all patients. God bless them from the bottom of our hearts.
Your team treated us like family; they made us feel so welcome and at home. They comforted us like angels during our most difficult time. We will never be able to thank them enough for the compassion, attention, encouragement, and support that we received. Nowhere else could you find such an amazing collaboration of doctors, nurses, healers, and caregivers all in one place.
I would also like to compliment the operation outcome of the surgical oncology. Needless to say, the journey of a breast cancer patient is never easy. The elegant environment, complementary treatment, and seamless operations of the breast and plastic surgeries from this great team provided the breast cancer-patients with fast recovery, inspiration, confidence, and hope to fight fears and pains, and become strong survivors. This is a team that is not only highly skilled, but also takes pride in being part of their great institution and a partner to patients. This was shown by the heartfelt, caring attitude of the medical, nursing, and administrative staff during all six months of my mother’s hospitalization.
My sincere thanks to all of you!